Yes, we hold a pre-authorised £100 deposit on the credit or debit card used to pay the balance of your reservation. This is held on the day of check in and is released upon our cleaning team confirming no incidental damage has occurred. We Notify you with-in 24 hours of check out if there is any instances of damage. When we release the security deposit It may take up to 14 days to be accessible in your account.r
We allow free cancelation up to 5 days prior to check-in, after this point we retain 50% of the reservation. We retain 100% of the reservation for ‘no-shows’ who do not turn up for their reservation by midnight on the day of check-in .
We take 20% of your reservation upfront and the balance prior to check-in via a link that is 3D secure and sent to you before check-in .
We promise to always be the best value when you book direct on this website or by calling us for a quote, further more, if you join our email list we can give you a discount coupon for an extra 10% off!