Address:
65 Quebec Road, Norwich, Norfolk, NR1 4HZ
Check-in Time: 4:00 PM
*We can offer early check-in at 3pm for a charge of £12
To upgrade to early check in – contact us at [email protected] or call 07360546033
(Subject to Availability)
Check-out Time: 10:00 AM
To upgrade to late checkout – contact us at [email protected] or call 07360546033
(24 Hour notice is required)
Park anywhere on the street locally outside the property (ensure no driveways are blocked). In accordance with the updated Norwich Policy on parking permits, we kindly request the registration details of the vehicle you will be using at the property during your stay. This information will be promptly recorded in the system for Council’s reference. Please provide your car registration 24 hours prior to your arrival. If you have two vehicles, there is free on-street parking on Wolfe road 140 yards away.
The key box is located to the left of the front window near the gas box cupboard. (see photo above) If you need an extra set – please message us and we will arrange this for you.
*Your keycode will be sent to you at noon on the day of check-in.
WiFi Information
Network – GingerGoldltd
Password – Bookdirect
Heating Instructions
Here is a recorded video on how to control the heating in Hamlets Rest
Appliance info/instructions
For All appliances instructions please click here message us for the instructions at [email protected]
Tv info
TV is set up on the portable aerial, if the signal is bad please move the little flat aerial which is beside the television. We can share code to log in to Disney+.
Recycling and Waste Collection
Please separate all recycling into one of the bins in the kitchen area, we hope you can appreciate the small differences we can make to our environment by recycling.
Outside the property you will find the bins labelled which are recycling and which are general waste.
Green Bin – For General Waste
Red Bin – For Recycling
Waste Collection is every Tuesday.
House rules
NEAREST LOCATIONS
Nearest Bus stop
The Nearest bus stop is “Waterworks” – it’s just down the road.
Nearest convenience shop
The Nearest shop is “One Stop” . It is a convenience store that is open 7 am–10 pm.
Click Here for Directions
Nearest supermarket
The Nearest supermarket is “ALDI” which is 10 minute’s walk
Click Here for Directions
Norwich is a vibrant and interesting city with lots to see and do.
As a family-run company, we value booking directly with us and know it’s the experiences that make your stay extra special so we like to suggest local produce and local independent unique attractions to visit during your stay. We love getting out and experiencing some of the local areas such as:
For the latest personal recommendations please click here
We also share our favourite recommendations on our blogs
Check out time is at 10:00 am on the day that your booking ends.
*We can offer late check-out at 12pm for a charge of £12
To upgrade to early check-out – contact us at [email protected] or call 07360546033
(Subject to Availability)
Before You Leave
Here are a few kind requests before you leave:
● Please put all used towels on the bathroom floor
● Please wash up any used crockery
● Place all rubbish in the bins provided
● Please return keys inside the lockbox
● Please turn off lights, close windows, and secure the property.
Leave Us a Review
Thank you so much for choosing to stay with us – it was truly a pleasure to host you! If you enjoyed your time with us as much as we enjoyed having you, we’d be incredibly grateful if you could leave us a genuine review.
You can leave your feedback through the online travel agent you booked with, or if you prefer, we’d also really appreciate a review on Google
Your kind words not only make our day, but they also help future guests feel confident in choosing us. Thank you again and safe travels!
Warm regards,
The Ginger & Gold Management Team
If you are coming to Norwich regularly we suggest you join our VIP guest list.
Let me tell you a bit more about the benefits of being on our VIP list:
We would like you to know the inside track is the best way to experience Norfolk like a local, which
includes:
Fill in the form below to join our VIP list.
We would love for you to have a risk-free break at the apartment, but there are a couple of points
that would be useful to know during your stay.
In case of fire
There is a fire extinguisher and fire blanket provided within the kitchen area.
If possible, do immediate first aid firefighting measures, but don’t put yourself at risk of injury. If the fire cannot be controlled, then vacate the property and if able please close windows and doors to control the spread of the fire. Then call 999 immediately.
There are two exits at the front and back of the property. Whilst it is unlikely that you will need to evacuate the building, for your safety, we would suggest that you locate the above safety measures soon after your arrival.
*There are no scheduled fire alarm tests during guest stays, so if you hear an alarm, it is the real thing.
In case of Carbon Monoxide Alarm sounding
Evacuate the home immediately. If you are feeling unwell call 999 if it is an emergency.
If there are gas appliances in the property do NOT smoke, do NOT turn light switches on or off and
do NOT do anything to create a spark
Please call our emergency number outside of hours to advise us of the issue +44 7360 546033
In case of flood
Should there be a need to turn off the water within the property, the main stop cock tap can be located under the sink in the kitchen.
In the case of electrical supply
The consumer unit (fuse box) can be found in the cupboard under the stairs. Should any power need to be restored, please check the consumer unit first.
First Aid
There is a first-aid kit in the cupboard under the bathroom sink. Please use what you need and message us so we can replace items for our future guests.
If you need assistance with anything, please contact:
Guest Services
*Please take note of the following emergency out of hours contact number if you need us urgently during out of hours 0-77747-04329 (8 pm – 9 am)
EMERGENCY
Emergency services: 999
Police non-emergency: 101
Out-of-hours doctors: 111
TAXIS
ABC Taxis: 01603 666333
5 Star Taxi: 01603 455555
Canary Taxis: 01603 414243
Address:
65 Quebec Road, Norwich, Norfolk, NR1 4HZ
Check-in Time: 4:00 PM
*We can offer early check-in at 3pm for a charge of £12
To upgrade to early check in – contact us at [email protected] or call 07360546033
(Subject to Availability)
Check-out Time: 10:00 AM
To upgrade to late checkout – contact us at [email protected] or call 07360546033
(24 Hour notice is required)
Park anywhere on the street locally outside the property (ensure no driveways are blocked). In accordance with the updated Norwich Policy on parking permits, we kindly request the registration details of the vehicle you will be using at the property during your stay. This information will be promptly recorded in the system for Council’s reference. Please provide your car registration 24 hours prior to your arrival. If you have two vehicles, there is free on-street parking on Wolfe road 140 yards away.
The key box is located to the left of the front window near the gas box cupboard. (see photo above) If you need an extra set – please message us and we will arrange this for you.
*Your keycode will be sent to you at noon on the day of check-in.
DURING STAY INFORMATIONWiFi Information
Network – GingerGoldltd
Password – Bookdirect
Heating Instructions
Here is a recorded video on how to control the heating in Hamlets Rest
Appliance info/instructions
For All appliances instructions please click here message us for the instructions at [email protected]
Tv info
TV is set up on the portable aerial, if the signal is bad please move the little flat aerial which is beside the television. We can share code to log in to Disney+.
Recycling and Waste Collection
Please separate all recycling into one of the bins in the kitchen area, we hope you can appreciate the small differences we can make to our environment by recycling.
Outside the property you will find the bins labelled which are recycling and which are general waste.
Green Bin – For General Waste
Red Bin – For Recycling
Waste Collection is every Tuesday.
House rules
NEAREST LOCATIONS
Nearest Bus stop
The Nearest bus stop is “Waterworks” – it’s just down the road.
Nearest convenience shop
The Nearest shop is “One Stop” . It is a convenience store that is open 7 am–10 pm.
Click Here for Directions
Nearest supermarket
The Nearest supermarket is “ALDI” which is 10 minute’s walk
Click Here for Directions
Norwich is a vibrant and interesting city with lots to see and do.
As a family-run company, we value booking directly with us and know it’s the experiences that make your stay extra special so we like to suggest local produce and local independent unique attractions to visit during your stay. We love getting out and experiencing some of the local areas such as:
For the latest personal recommendations please click here
We also share our favourite recommendations on our blogs
Check out time is at 10:00 am on the day that your booking ends.
*We can offer late check-out at 12pm for a charge of £12
To upgrade to early check-out – contact us at [email protected] or call 07360546033
(Subject to Availability)
Before You Leave
Here are a few kind requests before you leave:
● Please put all used towels on the bathroom floor
● Please wash up any used crockery
● Place all rubbish in the bins provided
● Please return keys inside the lockbox
● Please turn off lights, close windows, and secure the property.
Leave Us a Review
Thank you so much for choosing to stay with us – it was truly a pleasure to host you! If you enjoyed your time with us as much as we enjoyed having you, we’d be incredibly grateful if you could leave us a genuine review.
You can leave your feedback through the online travel agent you booked with, or if you prefer, we’d also really appreciate a review on Google
Your kind words not only make our day, but they also help future guests feel confident in choosing us. Thank you again and safe travels!
Warm regards,
The Ginger & Gold Management Team
If you are coming to Norwich regularly we suggest you join our VIP guest list.
Let me tell you a bit more about the benefits of being on our VIP list:
We would like you to know the inside track is the best way to experience Norfolk like a local, which
includes:
Fill in the form below to join our VIP list.
RISK MANAGEMENTWe would love for you to have a risk-free break at the apartment, but there are a couple of points
that would be useful to know during your stay.
In case of fire
There is a fire extinguisher and fire blanket provided within the kitchen area.
If possible, do immediate first aid firefighting measures, but don’t put yourself at risk of injury. If the fire cannot be controlled, then vacate the property and if able please close windows and doors to control the spread of the fire. Then call 999 immediately.
There are two exits at the front and back of the property. Whilst it is unlikely that you will need to evacuate the building, for your safety, we would suggest that you locate the above safety measures soon after your arrival.
*There are no scheduled fire alarm tests during guest stays, so if you hear an alarm, it is the real thing.
In case of Carbon Monoxide Alarm sounding
Evacuate the home immediately. If you are feeling unwell call 999 if it is an emergency.
If there are gas appliances in the property do NOT smoke, do NOT turn light switches on or off and
do NOT do anything to create a spark
Please call our emergency number outside of hours to advise us of the issue +44 7360 546033
In case of flood
Should there be a need to turn off the water within the property, the main stop cock tap can be located under the sink in the kitchen.
In the case of electrical supply
The consumer unit (fuse box) can be found in the cupboard under the stairs. Should any power need to be restored, please check the consumer unit first.
First Aid
There is a first-aid kit in the cupboard under the bathroom sink. Please use what you need and message us so we can replace items for our future guests.
CONTACT INFORMATIONIf you need assistance with anything, please contact:
Guest Services
*Please take note of the following emergency out of hours contact number if you need us urgently during out of hours 0-77747-04329 (8 pm – 9 am)
EMERGENCY
Emergency services: 999
Police non-emergency: 101
Out-of-hours doctors: 111
TAXIS
ABC Taxis: 01603 666333
5 Star Taxi: 01603 455555
Canary Taxis: 01603 414243
