Address:
134 Kett’s Hill, Norwich NR1 4NY, UK
Check-in Time: 4:00 PM
We can offer early check-in at 3pm for a charge of £12
To upgrade to early check in – contact us at [email protected] or call 07360546033
(Subject to Availability)
Parking onsite for one vehicle(permit required).
In accordance with the updated Norwich Policy on parking permits, we kindly request the registration details of the vehicle you will be using at the property. This information will be promptly recorded in the system for reference by the Council.
Please provide the details at your earliest convenience.
For additional vehicles, you may park on the neighbouring streets, Britannia Road and Wolfe Road, where no permit is required.
The nearby streets where you can park without a permit are marked with green lines (Britannia and Wolfe Road), while streets requiring a permit are marked with red lines.
The key box is located on the right side at the front door.
Your keycode will be sent to you at noon on the day of check-in.
NEAREST LOCATIONS
Nearest Bus Stop
The Nearest bus stop is “Vincent Road” – it’s just down the road, 2 minutes walk
Click Here for Directions
Nearest Shop
The Nearest shop is “One Stop” . It is a convenience store that is open 7 am–10 pm.
Click Here for Directions
Nearest supermarket
The Nearest supermarket is “ALDI” which is just 3 minutes drive from the property.
Click Here for Directions
Norwich is a vibrant and interesting city with lots to see and do.
As a family-run company, we value booking directly with us and know it’s the experiences that make your stay extra special so we like to suggest local produce and local independent unique attractions to visit during your stay. We love getting out and experiencing some of the local areas such as:
For the latest personal recommendations please click here
We also share our favourite recommendations on our blogs
WiFi Information
Network – Ketts Rest
Password – Bookdirect
Heating Instructions
Here is a video on how to operate the heating in Kett’s Hill
Appliance info/instructions
For All appliances instructions please message us at [email protected].
Tv info
The TV has Iplayer (internet BBC Channel), Netflix, ITV player and Disney. There’s a selection of app that you can log in to but please note that it does not have a live TV signal.
Recycling and Waste Collection
Please separate all recycling into one of the bins in the kitchen area, we hope you can appreciate the small differences we can make to our environment by recycling.
Outside the property on the left side of the house you will find the bins labelled which are recycling and which are general waste .
Black Bin – For General Waste
Blue Bin – For Recycling
Waste Collection is every Tuesday.
House rules
Check out time is at 10:00 am on the day that your booking ends.
We can offer late check-out at 12pm for a charge of £25
To upgrade to early check-out – contact us at [email protected]
(Subject to Availability)
Before You Leave
Here are a few kind requests before you leave:
● Please put all used towels on the bathroom floor
● Please wash up any used crockery
● Place all rubbish in the bins provided
● Please return keys inside the lockbox
● Please turn off lights, close windows, and secure the property.
Leave Us a Review
Thank you so much for choosing to stay with us – it was truly a pleasure to host you! If you enjoyed your time with us as much as we enjoyed having you, we’d be incredibly grateful if you could leave us a genuine review.
You can leave your feedback through the online travel agent you booked with, or if you prefer, we’d also really appreciate a review on Google
Your kind words not only make our day, but they also help future guests feel confident in choosing us. Thank you again and safe travels!
Warm regards,
The Ginger & Gold Management Team
If you are coming to Norwich regularly we suggest you join our VIP guest list.
Let me tell you a bit more about the benefits of being on our VIP list:
We would like you to know the inside track is the best way to experience Norfolk like a local, which
includes:
Click HERE to join our VIP list for free
We would love for you to have a risk-free break at the apartment, but there are a couple of points that would be useful to know during your stay.
In case of fire
There is a fire blanket provided on the wall in the kitchen area.
If possible, do immediate first aid firefighting measures, but don’t put yourself at risk of injury. If the fire cannot be controlled, then vacate the property and if able please close windows and doors to control the spread of the fire. Then call 999 immediately.
There is an exit at the front door and at the rear there is a door in the kitchen that leads out into the courtyard.
Whilst it is unlikely that you will need to evacuate the building, for your safety, we would suggest that you locate the above safety measures soon after your arrival. There are no scheduled fire alarm tests during guest stays so if you do hear an alarm, it is the real thing.
In case of Carbon Monoxide Alarm sounding
Evacuate the home immediately. If you are feeling unwell call 999 if it is an emergency.
If there are gas appliances in the property do NOT smoke, do NOT turn light switches on or off and
do NOT do anything to create a spark
Please call our emergency number outside of hours to advise us of the issue.
In case of flood
Should there be a need to turn off the water within the property, the main stop cock tap can be located under the kitchen sink .
In the case of electrical supply
The consumer unit (fuse box) can be found under the corner of the kitchen cupboard. Should any power need to be restored, please check the consumer unit first.
First Aid
There is a first-aid kit in the pantry under stairs access from the kitchen. Please use what you need and message us so we can replace items for our future guests.
If you need assistance with anything, please contact:
Guest Services
*Contact our emergency number only if you need us urgently during out of hours 07774704329 (8 pm – 9 am)
EMERGENCY
Emergency services: 999
Police non-emergency: 101
Out-of-hours doctors: 111
TAXIS
Veezu: 01793 701 701
Address:
134 Kett’s Hill, Norwich NR1 4NY, UK
Check-in Time: 4:00 PM
We can offer early check-in at 3pm for a charge of £12
To upgrade to early check in – contact us at [email protected] or call 07360546033
(Subject to Availability)
Parking onsite for one vehicle(permit required).
In accordance with the updated Norwich Policy on parking permits, we kindly request the registration details of the vehicle you will be using at the property. This information will be promptly recorded in the system for reference by the Council.
Please provide the details at your earliest convenience.
For additional vehicles, you may park on the neighbouring streets, Britannia Road and Wolfe Road, where no permit is required.
The nearby streets where you can park without a permit are marked with green lines (Britannia and Wolfe Road), while streets requiring a permit are marked with red lines.
The key box is located on the right side at the front door.
Your keycode will be sent to you at noon on the day of check-in.
NEAREST LOCATIONS
Nearest Bus Stop
The Nearest bus stop is “Vincent Road” – it’s just down the road, 2 minutes walk
Click Here for Directions
Nearest Shop
The Nearest shop is “One Stop” . It is a convenience store that is open 7 am–10 pm.
Click Here for Directions
Nearest supermarket
The Nearest supermarket is “ALDI” which is just 3 minutes drive from the property.
Click Here for Directions
Norwich is a vibrant and interesting city with lots to see and do.
As a family-run company, we value booking directly with us and know it’s the experiences that make your stay extra special so we like to suggest local produce and local independent unique attractions to visit during your stay. We love getting out and experiencing some of the local areas such as:
For the latest personal recommendations please click here
We also share our favourite recommendations on our blogs
WiFi Information
Network – Ketts Rest
Password – Bookdirect
Heating Instructions
Here is a video on how to operate the heating in Kett’s Hill
Appliance info/instructions
For All appliances instructions please message us at [email protected].
Tv info
The TV has Iplayer (internet BBC Channel), Netflix, ITV player and Disney. There’s a selection of app that you can log in to but please note that it does not have a live TV signal.
Recycling and Waste Collection
Please separate all recycling into one of the bins in the kitchen area, we hope you can appreciate the small differences we can make to our environment by recycling.
Outside the property on the left side of the house you will find the bins labelled which are recycling and which are general waste .
Black Bin – For General Waste
Blue Bin – For Recycling
Waste Collection is every Tuesday.
House rules
Check out time is at 10:00 am on the day that your booking ends.
We can offer late check-out at 12pm for a charge of £25
To upgrade to early check-out – contact us at [email protected]
(Subject to Availability)
Before You Leave
Here are a few kind requests before you leave:
● Please put all used towels on the bathroom floor
● Please wash up any used crockery
● Place all rubbish in the bins provided
● Please return keys inside the lockbox
● Please turn off lights, close windows, and secure the property.
Leave Us a Review
Thank you so much for choosing to stay with us – it was truly a pleasure to host you! If you enjoyed your time with us as much as we enjoyed having you, we’d be incredibly grateful if you could leave us a genuine review.
You can leave your feedback through the online travel agent you booked with, or if you prefer, we’d also really appreciate a review on Google
Your kind words not only make our day, but they also help future guests feel confident in choosing us. Thank you again and safe travels!
Warm regards,
The Ginger & Gold Management Team
If you are coming to Norwich regularly we suggest you join our VIP guest list.
Let me tell you a bit more about the benefits of being on our VIP list:
We would like you to know the inside track is the best way to experience Norfolk like a local, which
includes:
Click HERE to join our VIP list for free
RISK MANAGEMENTWe would love for you to have a risk-free break at the apartment, but there are a couple of points that would be useful to know during your stay.
In case of fire
There is a fire blanket provided on the wall in the kitchen area.
If possible, do immediate first aid firefighting measures, but don’t put yourself at risk of injury. If the fire cannot be controlled, then vacate the property and if able please close windows and doors to control the spread of the fire. Then call 999 immediately.
There is an exit at the front door and at the rear there is a door in the kitchen that leads out into the courtyard.
Whilst it is unlikely that you will need to evacuate the building, for your safety, we would suggest that you locate the above safety measures soon after your arrival. There are no scheduled fire alarm tests during guest stays so if you do hear an alarm, it is the real thing.
In case of Carbon Monoxide Alarm sounding
Evacuate the home immediately. If you are feeling unwell call 999 if it is an emergency.
If there are gas appliances in the property do NOT smoke, do NOT turn light switches on or off and
do NOT do anything to create a spark
Please call our emergency number outside of hours to advise us of the issue.
In case of flood
Should there be a need to turn off the water within the property, the main stop cock tap can be located under the kitchen sink .
In the case of electrical supply
The consumer unit (fuse box) can be found under the corner of the kitchen cupboard. Should any power need to be restored, please check the consumer unit first.
First Aid
There is a first-aid kit in the pantry under stairs access from the kitchen. Please use what you need and message us so we can replace items for our future guests.
CONTACT INFORMATIONIf you need assistance with anything, please contact:
Guest Services
*Contact our emergency number only if you need us urgently during out of hours 07774704329 (8 pm – 9 am)
EMERGENCY
Emergency services: 999
Police non-emergency: 101
Out-of-hours doctors: 111
TAXIS
Veezu: 01793 701 701
