Address: 125 Newmarket St, Norwich NR2 2DR, UK
Check-in Time: 4:00 PM
We can offer early check-in at 3 pm for a charge of £12
To upgrade to early check-in, contact us at [email protected] or call 07360546033
(Subject to Availability)
Parking is accessible via permit parking. You may park your car anywhere on the street.
Please provide your car registration number at least 24 hours before your stay by emailing or texting us so we can secure your parking permit.
Once you have successfully parked your car, you may walk towards the property.
The Keybox is located on the right side of the door. (You’ll receive an email with your key code and full check-in instructions before arrival.)
NEAREST LOCATIONS
Nearest Bus stop
The nearest bus stop is at Gloucester Street, a 5-min walk from the property.
Click Here for Directions
Need a Place to Store your Luggage?
Arriving early? We recommend Stasher—a secure, insured and easy-to-book luggage storage service with convenient locations across Norwich.
WiFi Information
Username: Ginger & Gold
Password: Bookdirect1
Heating Instructions
This instructional video provides information on how to operate the heating at Newmarket Road.(awaiting video from Liam)
How to operate the Hob and Oven
This instructional video provides information on how to operate the hob and oven at Newmarket Road.(awaiting video from Liam)
Appliance info/instructions
For all appliance instructions, please click here or message us at [email protected]
Tv info
A 43 Inches Smart TV is accessible during your stay. You may login your Netflix account to watch your favorite movies. If the Disney+ App is available on the TV, we can also share logins during your stay. Please message us if you need access. (Awaiting info from Liam)
Recycling and Waste Collection
Inside Bins
There are two bins in the kitchen area. One is for general refuge and one is for recycling, including glass.
Outside bins
Outside bins are collected every two weeks and alternate between refuge and recycling.
To see which bin is due, follow this link
Please place the bin out on a Wednesday night, ready for collection on a Thursday morning. Thank you.
House rules
Nearest shop
The Nearest convenience store is “Premier”, which is an 8-minute walk from the property.
Click Here for Directions
Nearest supermarket
The Nearest supermarket is “Sainsbury’s”, which is a 7-minute drive to Brazen Gate, taking Brunswick Rd towards A11, then taking the 3rd exit onto Queens Rd/A147
Click Here for Directions
Craving a restaurant-quality experience at home? Hire a private chef today.
Local Recommendations
Norwich is a vibrant and interesting city with lots to see and do.
As a family-run company, we value you booking directly with us and know it’s the experiences that make your stay extra special so we like to suggest local produce and local independent unique attractions to visit during your stay.
We love getting out and experiencing some of the local areas such as:
We also share our favourite recommendations on our blogs
Want local tips on where to eat and what to do? Start a chat below and we’ll share our recommendations.
Check out time is at 10:00 am on the day that your booking ends.
We can offer late check-out at 12pm for a charge of £25
To upgrade to early check-out – contact us at [email protected] or call 07360546033
(Subject to Availability)
Before You Leave
Here are a few kind requests before you leave
● Please put all used towels on the bathroom floor
● Please wash up any used crockery
● Place all rubbish in the bins provided
● Please return keys inside the lockbox
● Please turn off lights, close windows, and secure the property.
Need a Place to Store your Luggage?
Checking out late? We recommend Stasher—a secure, insured and easy-to-book luggage storage service with convenient locations across Norwich.
Click here to book with Stasher
Leave Us a Review
Thank you so much for choosing to stay with us – it was truly a pleasure to host you! If you enjoyed your time with us as much as we enjoyed having you, we’d be incredibly grateful if you could leave us a genuine review.
You can leave your feedback through the online travel agent you booked with, or if you prefer, we’d also really appreciate a review on Google
Your kind words not only make our day, but they also help future guests feel confident in choosing us. Thank you again and safe travels!
Warm regards,
The Ginger & Gold Management Team
If you are coming to Norwich regularly we suggest you join our VIP guest list.
Let me tell you a bit more about the benefits of being on our VIP list:
We would like you to know the inside track is the best way to experience Norfolk like a local, which
includes:
Click HERE to join our VIP list
We would love for you to have a risk-free break at the apartment, but there are a couple of points that would be useful to know during your stay.
In case of fire
There is a fire blanket provided on a wall within the kitchen area. If possible, do immediate first aid firefighting measures, but don’t put yourself at risk of injury. If the fire cannot be controlled, then vacate the property, and if able, please close windows and doors to control the spread of the fire. Then call 999 immediately.
There is an exit at the front of the living room or the back door in the kitchen of the property.
Whilst it is unlikely that you will need to evacuate the building, for your safety, we would suggest that you locate the above safety measures soon after your arrival.
*There are no scheduled fire alarm tests during guest stays, so if you hear an alarm, it is the real thing.
In case of a Carbon Monoxide Alarm sounding
Evacuate the home immediately. If you are feeling unwell, call 999 if it is an emergency.
If there are gas appliances in the property, do NOT smoke, do NOT turn light switches on or off, and DO NOT do anything to create a spark
Please call our emergency number outside of hours to advise us of the issue.
In case of a flood
Should there be a need to turn off the water within the property, the main stop cock tap can be located under the kitchen sink.
In the case of electrical supply
The Boiler is located in the cupboard in the ensuite. Should any power need to be restored, please check the consumer unit first.
First Aid
There is a first-aid kit in the cupboard under the kitchen sink. Please use what you need and message us so we can replace items for our future guests.
If you need assistance with anything, please contact:
Guest Services
*Contact our emergency number only if you need us urgently during out of hours 07721397175 (8 pm – 9 am)
EMERGENCY
Emergency services: 999
Police non-emergency: 101
Out-of-hours doctors: 111
TAXIS
Veezu: 01793 701 701
