Address: 2A Cow Hill, Norwich NR2 1EZ, UK
Check-in Time: 4:00 PM
*We can offer early check-in at 3pm for a charge of £12
To upgrade to early check in – contact us at [email protected] or call 07360546033
(Subject to Availability)
Check-out Time: 10:00 AM
To upgrade to late checkout – contact us at [email protected] or call 07360546033
(24 Hour notice is required)
Private off-road parking is provided for one car, in a car park 2-minute walk from the property.
*Please ensure to submit your car registration number 24 hours before arrival.
To access parking, starting from Cleveland Road driving into the city, pass Upper St. Giles Street on your left and continue down St. Giles Street. Take the next left down Willow Lane. At the bottom of this road, take a right onto Cow Hill. At the junction, turn left onto Pottergate, and continue along to the end of the road.
Turn left up Wellington Lane and continue to the end (where the pedestrian flyover is). At the end of this road is the private car park (marked with a red sign). The dedicated parking spot is the first available space on your left as you enter, against the left-hand wall.
Please ensure you park as close to the wall as possible to allow others access.
Here is a reference video to access the parking and a direction to the property.
The Gate code: 0305
*In the alleyway there is a button that releases the magnetic lock on the gate – it’s on the right before the gate.
Key Box:
The key box is located on the left side at the front door.
(see photo above) If you need an extra set – please message us and we will arrange this for you.
Please note, your keycode will be sent to you at noon on the day of check-in as it is subject to change.
WiFi Information
Network – The Old School House
Password – Bookdirect123
House Tour
Heating Instructions
The thermostat is located between the kitchen door and living room.
Here is a recorded video on how to control the heating in The Old School House
Appliance info/instructions
For All appliances instructions please message us for the instructions at [email protected]
Tv info
The TV has Iplayer (internet BBC Channel), Netflix, ITV player and Disney. There’s a selection of app that you can log in to but please note that it does not have a live TV signal.
Recycling and Waste Collection
Please separate all recycling into one of the bins in the kitchen area, we hope you can appreciate the small differences we can make to our environment by recycling.
Outside the property on the left side of the house you will find the bins labelled which are recycling and which are general waste .
Black Bin – For General Waste
Blue Bin – For Recycling
Waste Collection is every Friday. Our team will arrange the bins – no need to do anything. If you spot the bins are full, please let us know.
House rules
NEAREST LOCATIONS
Nearest Bus stop (but Norwich is so close we’d recommend walking)
Norwich Center is a 5 – 10 min walk – go right out of the gate then left, walk past the Church and continue down at St Giles street and you will arrive at the famous Norwich Market. However if you really need a bus, the Nearest bus stop is “Roman Catholic Cathedral” – it’s just down over the fly over (near where you park).
Click Here for Directions
Nearest shop
The Nearest shop is “Red’s Premier” . It is a convenience store that is open 7 am–10 pm.
(35 St Benedicts St, Norwich NR2 4PF, United Kingdom)
Click Here for Directions
Nearest supermarket
The Nearest supermarket is “Tesco Express” which is a 5-10 minute walk or a short drive.
(15-19 London St, Norwich NR2 1JE, United Kingdom)
Click Here for Directions
Local Recommendations
Norwich is a vibrant and interesting city with lots to see and do.
As a family-run company, we value you booking directly with us and know it’s the experiences that make your stay extra special so we like to suggest local produce and local independent unique attractions to visit during your stay.
We love getting out and experiencing some of the local areas such as:
For the latest personal recommendations please visit -bit.ly/NorfolkGG
We also share our favourite recommendations on our blogs
Check out time is at 10:00 am on the day that your booking ends.
*We can offer late check-out at 12pm for a charge of £12
To upgrade to early check-out – contact us at [email protected] or call 07360546033
(Subject to Availability)
Before You Leave
Here are a few kind requests before you leave
● Please put all used towels on the bathroom floor
● Please wash up any used crockery
● Place all rubbish in the bins provided
● Please return keys inside the lockbox
● Please turn off lights, close windows, and secure the property.
Leave Us a Review
Thank you so much for choosing to stay with us – it was truly a pleasure to host you! If you enjoyed your time with us as much as we enjoyed having you, we’d be incredibly grateful if you could leave us a genuine review.
You can leave your feedback through the online travel agent you booked with, or if you prefer, we’d also really appreciate a review on Google
Your kind words not only make our day, but they also help future guests feel confident in choosing us. Thank you again and safe travels!
Warm regards,
The Ginger & Gold Management Team
If you are coming to Norwich regularly we suggest you join our VIP guest list.
Let me tell you a bit more about the benefits of being on our VIP list:
We would like you to know the inside track is the best way to experience Norfolk like a local, which
includes:
Fill in the form below to join our VIP list.
We would love for you to have a risk-free break at the apartment, but there are a couple of points
that would be useful to know during your stay.
In case of fire
There is a fire blanket provided within the kitchen area under the sink. If possible, do immediate first aid firefighting measures, but don’t put yourself at risk of injury. If the fire cannot be controlled, then vacate the property and if able please close windows and doors to control the spread of the fire. Then call 999 immediately.
There is an exit at the front and the back of the property.
Whilst it is unlikely that you will need to evacuate the building, for your safety, we would suggest that you locate the above safety measures soon after your arrival.
*There are no scheduled fire alarm tests during guest stays, so if you hear an alarm, it is the real thing.
In case of Carbon Monoxide Alarm sounding
Evacuate the home immediately. If you are feeling unwell call 999 if it is an emergency.
If there are gas appliances in the property do NOT smoke, do NOT turn light switches on or off and
do NOT do anything to create a spark
Please call our emergency number outside of hours to advise us of the issue +44 7360 546033
In case of flood
Should there be a need to turn off the water within the property, the main stop cock tap can be located under the sink in the kitchen.
In the case of electrical supply
The consumer unit (fuse box) can be found inside the utility room. Should any power need to be restored, please check the consumer unit first.
First Aid
There is a first-aid kit in the cupboard under the kitchen sink. Please use what you need and message us so we can replace items for our future guests.
If you need assistance with anything, please contact:
Guest Services
*Please take note of the following emergency out of hours contact number if you need us urgently during out of hours 0-77747-04329 (8 pm – 9 am)
EMERGENCY
Emergency services: 999
Police non-emergency: 101
Out-of-hours doctors: 111
TAXIS
ABC Taxis: 01603 666333
5 Star Taxi: 01603 455555
Canary Taxis: 01603 414243
Address: 2A Cow Hill, Norwich NR2 1EZ, UK
Check-in Time: 4:00 PM
*We can offer early check-in at 3pm for a charge of £12
To upgrade to early check in – contact us at [email protected] or call 07360546033
(Subject to Availability)
Check-out Time: 10:00 AM
To upgrade to late checkout – contact us at [email protected] or call 07360546033
(24 Hour notice is required)
Private off-road parking is provided for one car, in a car park 2-minute walk from the property.
*Please ensure to submit your car registration number 24 hours before arrival.
To access parking, starting from Cleveland Road driving into the city, pass Upper St. Giles Street on your left and continue down St. Giles Street. Take the next left down Willow Lane. At the bottom of this road, take a right onto Cow Hill. At the junction, turn left onto Pottergate, and continue along to the end of the road.
Turn left up Wellington Lane and continue to the end (where the pedestrian flyover is). At the end of this road is the private car park (marked with a red sign). The dedicated parking spot is the first available space on your left as you enter, against the left-hand wall.
Please ensure you park as close to the wall as possible to allow others access.
Here is a reference video to access the parking and a direction to the property.
The Gate code: 0305
*In the alleyway there is a button that releases the magnetic lock on the gate – it’s on the right before the gate.
Key Box:
The key box is located on the left side at the front door.
(see photo above) If you need an extra set – please message us and we will arrange this for you.
Please note, your keycode will be sent to you at noon on the day of check-in as it is subject to change.
DURING STAY INFORMATIONWiFi Information
Network – The Old School House
Password – Bookdirect123
House Tour
Heating Instructions
The thermostat is located between the kitchen door and living room.
Here is a recorded video on how to control the heating in The Old School House
Appliance info/instructions
For All appliances instructions please message us for the instructions at [email protected]
Tv info
The TV has Iplayer (internet BBC Channel), Netflix, ITV player and Disney. There’s a selection of app that you can log in to but please note that it does not have a live TV signal.
Recycling and Waste Collection
Please separate all recycling into one of the bins in the kitchen area, we hope you can appreciate the small differences we can make to our environment by recycling.
Outside the property on the left side of the house you will find the bins labelled which are recycling and which are general waste .
Black Bin – For General Waste
Blue Bin – For Recycling
Waste Collection is every Friday. Our team will arrange the bins – no need to do anything. If you spot the bins are full, please let us know.
House rules
NEAREST LOCATIONS
Nearest Bus stop (but Norwich is so close we’d recommend walking)
Norwich Center is a 5 – 10 min walk – go right out of the gate then left, walk past the Church and continue down at St Giles street and you will arrive at the famous Norwich Market. However if you really need a bus, the Nearest bus stop is “Roman Catholic Cathedral” – it’s just down over the fly over (near where you park).
Click Here for Directions
Nearest shop
The Nearest shop is “Red’s Premier” . It is a convenience store that is open 7 am–10 pm.
(35 St Benedicts St, Norwich NR2 4PF, United Kingdom)
Click Here for Directions
Nearest supermarket
The Nearest supermarket is “Tesco Express” which is a 5-10 minute walk or a short drive.
(15-19 London St, Norwich NR2 1JE, United Kingdom)
Click Here for Directions
Local Recommendations
Norwich is a vibrant and interesting city with lots to see and do.
As a family-run company, we value you booking directly with us and know it’s the experiences that make your stay extra special so we like to suggest local produce and local independent unique attractions to visit during your stay.
We love getting out and experiencing some of the local areas such as:
For the latest personal recommendations please visit -bit.ly/NorfolkGG
We also share our favourite recommendations on our blogs
Check out time is at 10:00 am on the day that your booking ends.
*We can offer late check-out at 12pm for a charge of £12
To upgrade to early check-out – contact us at [email protected] or call 07360546033
(Subject to Availability)
Before You Leave
Here are a few kind requests before you leave
● Please put all used towels on the bathroom floor
● Please wash up any used crockery
● Place all rubbish in the bins provided
● Please return keys inside the lockbox
● Please turn off lights, close windows, and secure the property.
Leave Us a Review
Thank you so much for choosing to stay with us – it was truly a pleasure to host you! If you enjoyed your time with us as much as we enjoyed having you, we’d be incredibly grateful if you could leave us a genuine review.
You can leave your feedback through the online travel agent you booked with, or if you prefer, we’d also really appreciate a review on Google
Your kind words not only make our day, but they also help future guests feel confident in choosing us. Thank you again and safe travels!
Warm regards,
The Ginger & Gold Management Team
If you are coming to Norwich regularly we suggest you join our VIP guest list.
Let me tell you a bit more about the benefits of being on our VIP list:
We would like you to know the inside track is the best way to experience Norfolk like a local, which
includes:
Fill in the form below to join our VIP list.
RISK MANAGEMENTWe would love for you to have a risk-free break at the apartment, but there are a couple of points
that would be useful to know during your stay.
In case of fire
There is a fire blanket provided within the kitchen area under the sink. If possible, do immediate first aid firefighting measures, but don’t put yourself at risk of injury. If the fire cannot be controlled, then vacate the property and if able please close windows and doors to control the spread of the fire. Then call 999 immediately.
There is an exit at the front and the back of the property.
Whilst it is unlikely that you will need to evacuate the building, for your safety, we would suggest that you locate the above safety measures soon after your arrival.
*There are no scheduled fire alarm tests during guest stays, so if you hear an alarm, it is the real thing.
In case of Carbon Monoxide Alarm sounding
Evacuate the home immediately. If you are feeling unwell call 999 if it is an emergency.
If there are gas appliances in the property do NOT smoke, do NOT turn light switches on or off and
do NOT do anything to create a spark
Please call our emergency number outside of hours to advise us of the issue +44 7360 546033
In case of flood
Should there be a need to turn off the water within the property, the main stop cock tap can be located under the sink in the kitchen.
In the case of electrical supply
The consumer unit (fuse box) can be found inside the utility room. Should any power need to be restored, please check the consumer unit first.
First Aid
There is a first-aid kit in the cupboard under the kitchen sink. Please use what you need and message us so we can replace items for our future guests.
CONTACT INFORMATIONIf you need assistance with anything, please contact:
Guest Services
*Please take note of the following emergency out of hours contact number if you need us urgently during out of hours 0-77747-04329 (8 pm – 9 am)
EMERGENCY
Emergency services: 999
Police non-emergency: 101
Out-of-hours doctors: 111
TAXIS
ABC Taxis: 01603 666333
5 Star Taxi: 01603 455555
Canary Taxis: 01603 414243
