Address:
Apartment 2, 21 James Frost house, Westwick Street, Norwich, NR2 4TT
Check-in Time: 4:00 PM
*We can offer early check-in at 3pm for a charge of £12
To upgrade to early check in – contact us at [email protected] or call 07360546033
(Subject to Availability)
Check-out Time: 10:00 AM
To upgrade to late checkout – contact us at [email protected] or call 07360546033
(24 Hour notice is required)
There is a small secure car park on-site with 1 space available – the maximum height is restricted to 2.38 metres and 2.04 metres long wheel-based automobiles may be a tight fit(Can be parked at an angle). Please let us know in advance if you have a large car/van and we will suggest a host of other options for parking close by.
*Door Key code from Garage: C2830z
The key box is located to the right of the front building gate with the label ‘SB'(see the photo above). The Keycode will be emailed to you at Noon on the day of arrival.
*If you need an extra set – please message us and we will arrange this for you.
WiFi Information
Network – GingerGoldltd
Password – Bookdirect
Heating Instructions
The thermostat can be found on the wall next to the entrance to the master’s bedroom. You can set this to your desired temperature. Please be aware that by setting it high doesn’t mean it will heat up faster, instead it will heat continuously until it will reach your desired temperature.
Here is a recorded video on how to control the heating in St Benedicts View
Appliance info/instructions
For All appliances instructions please click here message us for the instructions at [email protected]
Hob
Here is a recorded video on how to operate the hob at St Benedicts View
Tv info
We can share code to log in to Disney+.
Recycling and Waste Collection
Please separate all recycling into one of the bins in the kitchen area, we hope you can appreciate the small differences we can make to our environment by recycling. Refer to the photos and its further details below: The bins are in the car park area (left at bottom of stairs in entrance) you will find the bins labelled which are recycling and which are general waste.
Black Bin #5 – For General Waste
Blue Bin #5 – For Recycling
House rules
NEAREST LOCATIONS
Nearest Bus stop
The nearest bus stop is “Westwick Street” – it’s just down the road.
Nearest convenience shop
The nearest shop is “ Reds” it is a convenience store that is open 7 am–10 pm. (11 pm on Friday and Saturday)
Click Here for Directions
Nearest supermarket
The nearest supermarket is “ Tesco Express” which is 4 minute’s walk.
Click Here for Directions
Norwich is a vibrant and interesting city with lots to see and do.
As a family-run company, we value booking directly with us and know it’s the experiences that make your stay extra special so we like to suggest local produce and local independent unique attractions to visit during your stay. We love getting out and experiencing some of the local areas such as:
For the latest personal recommendations please click here
We also share our favourite recommendations on our blogs
Check out time is at 10:00 am on the day that your booking ends.
*We can offer late check-out at 12pm for a charge of £12
To upgrade to early check-out – contact us at [email protected] or call 07360546033
(Subject to Availability)
Before You Leave
Here are a few kind requests before you leave:
● Please put all used towels on the bathroom floor
● Please wash up any used crockery
● Place all rubbish in the bins provided
● Please return keys inside the lockbox
● Please turn off lights, close windows, and secure the property.
Leave Us a Review
Thank you so much for choosing to stay with us – it was truly a pleasure to host you! If you enjoyed your time with us as much as we enjoyed having you, we’d be incredibly grateful if you could leave us a genuine review.
You can leave your feedback through the online travel agent you booked with, or if you prefer, we’d also really appreciate a review on Google
Your kind words not only make our day, but they also help future guests feel confident in choosing us. Thank you again and safe travels!
Warm regards,
The Ginger & Gold Management Team
If you are coming to Norwich regularly we suggest you join our VIP guest list.
Let me tell you a bit more about the benefits of being on our VIP list:
We would like you to know the inside track is the best way to experience Norfolk like a local, which
includes:
Fill in the form below to join our VIP list.
We would love for you to have a risk-free break at the apartment, but there are a couple of points
that would be useful to know during your stay.
In case of fire
There is a fire extinguisher and fire blanket provided within the kitchen area.
If possible, do immediate first aid firefighting measures, but don’t put yourself at risk of injury. If the fire cannot be controlled, then vacate the apartment and if able please close windows and doors to control the spread of the fire.
Call 999 immediately and proceed to vacate the building. Do not use the lift, please use the stairs.
There is a call point alarm on each floor and a smoke alarm in each flat. Upon seeing a call point, press this to raise the alarm so that other residents can vacate safety. Whilst it is unlikely that you will need to evacuate the building, for your safety, we would suggest that you locate the above safety measures soon after your arrival.
*There are no scheduled fire alarm tests during guest stays, so if you hear an alarm, it is the real thing.
In case of Carbon Monoxide Alarm sounding
Evacuate the home immediately. If you are feeling unwell call 999 if it is an emergency.
If there are gas appliances in the property do NOT smoke, do NOT turn light switches on or off and
do NOT do anything to create a spark
Please call our emergency number outside of hours to advise us of the issue +44 7360 546033
In case of flood
Should there be a need to turn off the water within the apartment, this can be located under the sink in the kitchen.
In the case of electrical supply
The consumer unit (fuse box) can be found in the utility room, but if you do have a power shortage please contact [email protected] or call at 07360546033 and let us know about the issue.
First Aid
There is a first aid kit on the hall shelf near the bottles. Please use what you need and message us so we can replace items for our future guests.
If you need assistance with anything, please contact:
Guest Services
*Please take note of the following emergency out of hours contact number if you need us urgently during out of hours 0-77747-04329 (8 pm – 9 am)
EMERGENCY
Emergency services: 999
Police non-emergency: 101
Out-of-hours doctors: 111
TAXIS
ABC Taxis: 01603 666333
5 Star Taxi: 01603 455555
Canary Taxis: 01603 414243
Address:
Apartment 2, 21 James Frost house, Westwick Street, Norwich, NR2 4TT
Check-in Time: 4:00 PM
*We can offer early check-in at 3pm for a charge of £12
To upgrade to early check in – contact us at [email protected] or call 07360546033
(Subject to Availability)
Check-out Time: 10:00 AM
To upgrade to late checkout – contact us at [email protected] or call 07360546033
(24 Hour notice is required)
There is a small secure car park on-site with 1 space available – the maximum height is restricted to 2.38 metres and 2.04 metres long wheel-based automobiles may be a tight fit(Can be parked at an angle). Please let us know in advance if you have a large car/van and we will suggest a host of other options for parking close by.
*Door Key code from Garage: C2830z
The key box is located to the right of the front building gate with the label ‘SB'(see the photo above). The Keycode will be emailed to you at Noon on the day of arrival.
*If you need an extra set – please message us and we will arrange this for you.
DURING STAY INFORMATIONWiFi Information
Network – GingerGoldltd
Password – Bookdirect
Heating Instructions
The thermostat can be found on the wall next to the entrance to the master’s bedroom. You can set this to your desired temperature. Please be aware that by setting it high doesn’t mean it will heat up faster, instead it will heat continuously until it will reach your desired temperature.
Here is a recorded video on how to control the heating in St Benedicts View
Appliance info/instructions
For All appliances instructions please click here message us for the instructions at [email protected]
Hob
Here is a recorded video on how to operate the hob at St Benedicts View
Tv info
We can share code to log in to Disney+.
Recycling and Waste Collection
Please separate all recycling into one of the bins in the kitchen area, we hope you can appreciate the small differences we can make to our environment by recycling. Refer to the photos and its further details below: The bins are in the car park area (left at bottom of stairs in entrance) you will find the bins labelled which are recycling and which are general waste.
Black Bin #5 – For General Waste
Blue Bin #5 – For Recycling
House rules
NEAREST LOCATIONS
Nearest Bus stop
The nearest bus stop is “Westwick Street” – it’s just down the road.
Nearest convenience shop
The nearest shop is “ Reds” it is a convenience store that is open 7 am–10 pm. (11 pm on Friday and Saturday)
Click Here for Directions
Nearest supermarket
The nearest supermarket is “ Tesco Express” which is 4 minute’s walk.
Click Here for Directions
Norwich is a vibrant and interesting city with lots to see and do.
As a family-run company, we value booking directly with us and know it’s the experiences that make your stay extra special so we like to suggest local produce and local independent unique attractions to visit during your stay. We love getting out and experiencing some of the local areas such as:
For the latest personal recommendations please click here
We also share our favourite recommendations on our blogs
Check out time is at 10:00 am on the day that your booking ends.
*We can offer late check-out at 12pm for a charge of £12
To upgrade to early check-out – contact us at [email protected] or call 07360546033
(Subject to Availability)
Before You Leave
Here are a few kind requests before you leave:
● Please put all used towels on the bathroom floor
● Please wash up any used crockery
● Place all rubbish in the bins provided
● Please return keys inside the lockbox
● Please turn off lights, close windows, and secure the property.
Leave Us a Review
Thank you so much for choosing to stay with us – it was truly a pleasure to host you! If you enjoyed your time with us as much as we enjoyed having you, we’d be incredibly grateful if you could leave us a genuine review.
You can leave your feedback through the online travel agent you booked with, or if you prefer, we’d also really appreciate a review on Google
Your kind words not only make our day, but they also help future guests feel confident in choosing us. Thank you again and safe travels!
Warm regards,
The Ginger & Gold Management Team
If you are coming to Norwich regularly we suggest you join our VIP guest list.
Let me tell you a bit more about the benefits of being on our VIP list:
We would like you to know the inside track is the best way to experience Norfolk like a local, which
includes:
Fill in the form below to join our VIP list.
RISK MANAGEMENTWe would love for you to have a risk-free break at the apartment, but there are a couple of points
that would be useful to know during your stay.
In case of fire
There is a fire extinguisher and fire blanket provided within the kitchen area.
If possible, do immediate first aid firefighting measures, but don’t put yourself at risk of injury. If the fire cannot be controlled, then vacate the apartment and if able please close windows and doors to control the spread of the fire.
Call 999 immediately and proceed to vacate the building. Do not use the lift, please use the stairs.
There is a call point alarm on each floor and a smoke alarm in each flat. Upon seeing a call point, press this to raise the alarm so that other residents can vacate safety. Whilst it is unlikely that you will need to evacuate the building, for your safety, we would suggest that you locate the above safety measures soon after your arrival.
*There are no scheduled fire alarm tests during guest stays, so if you hear an alarm, it is the real thing.
In case of Carbon Monoxide Alarm sounding
Evacuate the home immediately. If you are feeling unwell call 999 if it is an emergency.
If there are gas appliances in the property do NOT smoke, do NOT turn light switches on or off and
do NOT do anything to create a spark
Please call our emergency number outside of hours to advise us of the issue +44 7360 546033
In case of flood
Should there be a need to turn off the water within the apartment, this can be located under the sink in the kitchen.
In the case of electrical supply
The consumer unit (fuse box) can be found in the utility room, but if you do have a power shortage please contact [email protected] or call at 07360546033 and let us know about the issue.
First Aid
There is a first aid kit on the hall shelf near the bottles. Please use what you need and message us so we can replace items for our future guests.
CONTACT INFORMATIONIf you need assistance with anything, please contact:
Guest Services
*Please take note of the following emergency out of hours contact number if you need us urgently during out of hours 0-77747-04329 (8 pm – 9 am)
EMERGENCY
Emergency services: 999
Police non-emergency: 101
Out-of-hours doctors: 111
TAXIS
ABC Taxis: 01603 666333
5 Star Taxi: 01603 455555
Canary Taxis: 01603 414243
