Address:
31a St Stephen road, Norwich, Norfolk, NR1 3SP
Check-in Time: 4:00 PM
*We can offer early check-in at 3pm for a charge of £12
To upgrade to early check in – contact us at [email protected] or call 07360546033
(Subject to Availability)
Check-out Time: 10:00 AM
To upgrade to late checkout – contact us at [email protected] or call 07360546033
(24 Hour notice is required)
Free parking is available at the property for 1 vehicle. The car park space is located outside the front of the property and although it will comfortably fit a car or van, it would require a confident driver to reverse parallel park between a wall and a bus stop. Please refer to the picture above to illustrate this.
*If you have a large/ long wheel based vehicle or are travelling in two vehicles, there are a few options for parking nearby below:
The key box is located through the courtyard and down to the left of the second gate (see pictures above).
The key box contains a set of two keys. One key for the gate and one for the front door. The shorter key is for the gate and the longer key is for the front door.
Note: No key needed on the main or first gate; just push a little harder to open as might get stuck due to weather conditions.
*Your keycode will be sent to you at noon on the day of check-in.
WiFi Information
Network – Ginger Gold ltd
Password – GingerGold1
Heating Instructions
Heating is on auto, please use the thermostat at top of stairs and behind door on entrance to set the desired temperature.
Here is a recorded video on how to control the heating in Yoxford House
Appliance info/instructions
For All appliances instructions please message us at [email protected]
Tv info
We can share code to log in to Disney+.
Recycling and Waste Collection
Please separate all recycling into one of the bins in the kitchen area, we hope you can appreciate the small differences we can make to our environment by recycling. Refer to the photos and its further details below: The bins are in the car park area (left at bottom of stairs in entrance) you will find the bins labelled which are recycling and which are general waste.
Black Bin – For General Waste
Blue Bin – For Recycling
House rules
NEAREST LOCATIONS
Nearest Bus Stop
The nearest bus stop is “St Stephens Square” – it’s next to the entrance gates
Click Here for Directions
Nearest supermarket
The nearest supermarket is “ Sainsbury’s” which is a 7 minute walk.
Click Here for Directions
Norwich is a vibrant and interesting city with lots to see and do.
As a family-run company, we value booking directly with us and know it’s the experiences that make your stay extra special so we like to suggest local produce and local independent unique attractions to visit during your stay. We love getting out and experiencing some of the local areas such as:
For the latest personal recommendations please click here
We also share our favourite recommendations on our blogs
Check out time is at 10:00 am on the day that your booking ends.
*We can offer late check-out at 12pm for a charge of £12
To upgrade to early check-out – contact us at [email protected] or call 07360546033
(Subject to Availability)
Before You Leave
Here are a few kind requests before you leave:
● Please put all used towels on the bathroom floor
● Please wash up any used crockery
● Place all rubbish in the bins provided
● Please return keys inside the lockbox
● Please turn off lights, close windows, and secure the property.
Leave Us a Review
Thank you so much for choosing to stay with us – it was truly a pleasure to host you! If you enjoyed your time with us as much as we enjoyed having you, we’d be incredibly grateful if you could leave us a genuine review.
You can leave your feedback through the online travel agent you booked with, or if you prefer, we’d also really appreciate a review on Google
Your kind words not only make our day, but they also help future guests feel confident in choosing us. Thank you again and safe travels!
Warm regards,
The Ginger & Gold Management Team
If you are coming to Norwich regularly we suggest you join our VIP guest list.
Let me tell you a bit more about the benefits of being on our VIP list:
We would like you to know the inside track is the best way to experience Norfolk like a local, which
includes:
Fill in the form below to join our VIP list.
We would love for you to have a risk-free break at the apartment, but there are a couple of points
that would be useful to know during your stay.
In case of fire
There is a fire extinguisher and fire blanket provided within the kitchen area.
If possible, do immediate first aid fire fighting measures, but don’t put yourself at risk of injury. If the fire cannot be controlled, then vacate the property and if able please close windows and doors to control the spread of the fire. Then call 999 immediately. Whilst it is unlikely that you will need to evacuate the building, for your safety, we would suggest that you locate the above safety measures soon after your arrival.
*There are no scheduled fire alarm tests during guest stays, so if you hear an alarm, it is the real thing.
In case of Carbon Monoxide Alarm sounding
Evacuate the home immediately. If you are feeling unwell call 999 if it is an emergency.
If there are gas appliances in the property do NOT smoke, do NOT turn light switches on or off and
do NOT do anything to create a spark
Please call our emergency number outside of hours to advise us of the issue +44 7360 546033
In case of flood
Should there be a need to turn off the water within the property, this can be located under the sink in the kitchen.
In the case of electrical supply
The consumer unit (fuse box) can be found in the hall downstairs entrance. Should any power need to be restored, please check the consumer unit first.
First Aid
There is a first aid kit in the kitchen. Please use what you need and message us so we can replace items for our future guests.
If you need assistance with anything, please contact:
Guest Services
*Please take note of the following emergency out of hours contact number if you need us urgently during out of hours 0-77747-04329 (8 pm – 9 am)
EMERGENCY
Emergency services: 999
Police non-emergency: 101
Out-of-hours doctors: 111
TAXIS
ABC Taxis: 01603 666333
5 Star Taxi: 01603 455555
Canary Taxis: 01603 414243
Address:
31a St Stephen road, Norwich, Norfolk, NR1 3SP
Check-in Time: 4:00 PM
*We can offer early check-in at 3pm for a charge of £12
To upgrade to early check in – contact us at [email protected] or call 07360546033
(Subject to Availability)
Check-out Time: 10:00 AM
To upgrade to late checkout – contact us at [email protected] or call 07360546033
(24 Hour notice is required)
Free parking is available at the property for 1 vehicle. The car park space is located outside the front of the property and although it will comfortably fit a car or van, it would require a confident driver to reverse parallel park between a wall and a bus stop. Please refer to the picture above to illustrate this.
*If you have a large/ long wheel based vehicle or are travelling in two vehicles, there are a few options for parking nearby below:
The key box is located through the courtyard and down to the left of the second gate (see pictures above).
The key box contains a set of two keys. One key for the gate and one for the front door. The shorter key is for the gate and the longer key is for the front door.
Note: No key needed on the main or first gate; just push a little harder to open as might get stuck due to weather conditions.
*Your keycode will be sent to you at noon on the day of check-in.
DURING STAY INFORMATION
WiFi Information
Network – Ginger Gold ltd
Password – GingerGold1
Heating Instructions
Heating is on auto, please use the thermostat at top of stairs and behind door on entrance to set the desired temperature.
Here is a recorded video on how to control the heating in Yoxford House
Appliance info/instructions
For All appliances instructions please message us at [email protected]
Tv info
We can share code to log in to Disney+.
Recycling and Waste Collection
Please separate all recycling into one of the bins in the kitchen area, we hope you can appreciate the small differences we can make to our environment by recycling. Refer to the photos and its further details below: The bins are in the car park area (left at bottom of stairs in entrance) you will find the bins labelled which are recycling and which are general waste.
Black Bin – For General Waste
Blue Bin – For Recycling
House rules
NEAREST LOCATIONS
Nearest Bus Stop
The nearest bus stop is “St Stephens Square” – it’s next to the entrance gates
Click Here for Directions
Nearest supermarket
The nearest supermarket is “ Sainsbury’s” which is a 7 minute walk.
Click Here for Directions
Norwich is a vibrant and interesting city with lots to see and do.
As a family-run company, we value booking directly with us and know it’s the experiences that make your stay extra special so we like to suggest local produce and local independent unique attractions to visit during your stay. We love getting out and experiencing some of the local areas such as:
For the latest personal recommendations please click here
We also share our favourite recommendations on our blogs
Check out time is at 10:00 am on the day that your booking ends.
*We can offer late check-out at 12pm for a charge of £12
To upgrade to early check-out – contact us at [email protected] or call 07360546033
(Subject to Availability)
Before You Leave
Here are a few kind requests before you leave:
● Please put all used towels on the bathroom floor
● Please wash up any used crockery
● Place all rubbish in the bins provided
● Please return keys inside the lockbox
● Please turn off lights, close windows, and secure the property.
Leave Us a Review
Thank you so much for choosing to stay with us – it was truly a pleasure to host you! If you enjoyed your time with us as much as we enjoyed having you, we’d be incredibly grateful if you could leave us a genuine review.
You can leave your feedback through the online travel agent you booked with, or if you prefer, we’d also really appreciate a review on Google
Your kind words not only make our day, but they also help future guests feel confident in choosing us. Thank you again and safe travels!
Warm regards,
The Ginger & Gold Management Team
If you are coming to Norwich regularly we suggest you join our VIP guest list.
Let me tell you a bit more about the benefits of being on our VIP list:
We would like you to know the inside track is the best way to experience Norfolk like a local, which
includes:
Fill in the form below to join our VIP list.
RISK MANAGEMENTWe would love for you to have a risk-free break at the apartment, but there are a couple of points
that would be useful to know during your stay.
In case of fire
There is a fire extinguisher and fire blanket provided within the kitchen area.
If possible, do immediate first aid fire fighting measures, but don’t put yourself at risk of injury. If the fire cannot be controlled, then vacate the property and if able please close windows and doors to control the spread of the fire. Then call 999 immediately. Whilst it is unlikely that you will need to evacuate the building, for your safety, we would suggest that you locate the above safety measures soon after your arrival.
*There are no scheduled fire alarm tests during guest stays, so if you hear an alarm, it is the real thing.
In case of Carbon Monoxide Alarm sounding
Evacuate the home immediately. If you are feeling unwell call 999 if it is an emergency.
If there are gas appliances in the property do NOT smoke, do NOT turn light switches on or off and
do NOT do anything to create a spark
Please call our emergency number outside of hours to advise us of the issue +44 7360 546033
In case of flood
Should there be a need to turn off the water within the property, this can be located under the sink in the kitchen.
In the case of electrical supply
The consumer unit (fuse box) can be found in the hall downstairs entrance. Should any power need to be restored, please check the consumer unit first.
First Aid
There is a first aid kit in the kitchen. Please use what you need and message us so we can replace items for our future guests.
CONTACT INFORMATIONIf you need assistance with anything, please contact:
Guest Services
*Please take note of the following emergency out of hours contact number if you need us urgently during out of hours 0-77747-04329 (8 pm – 9 am)
EMERGENCY
Emergency services: 999
Police non-emergency: 101
Out-of-hours doctors: 111
TAXIS
ABC Taxis: 01603 666333
5 Star Taxi: 01603 455555
Canary Taxis: 01603 414243
